Frequently Asked Question's

Terms and Conditions Understanding Glass Rules Product Care Understanding Bushfire Ratings Understanding Acoustic Ratings Understanding Energy Ratings

Maintenance of Powder Coated Aluminium Finishes

In a rural atmosphere, cleaning may not be needed more frequently than every 6 months. In industrial and marine environments, more frequent cleaning (e.g. monthly, every 3 months is necessary). It is important that non-abrasive mild detergent solution is used for cleaning. Add the non-abrasive mild detergent solution to a bucket of warm water. Wet a clean soft, non-abrasive damp cloth then wipe the aluminium. Make sure that the surfaces are thoroughly rinsed after cleaning to remove all residues.

Maintenance of Window and Door Glass

All glass surfaces should be kept clean by prompt removal of all dirt. Use clean water and soft clean rags as buttons or grit can scratch the glass. In some instances, a small amount of mild detergent may be of some benefit. However, DO NOT use any form of abrasive cleaner or household cleaners. When using detergent make sure that the surfaces are rinsed well after cleaning to remove any detergent residue.

Special instructions for Low-E coated glass products

The special coating on these types of glass is generally more difficult to clean.
  • Use only soft, clean cloth, free from grit or buttons with a mild soap or detergent and water or recommended glass cleaner solution.
  • Make sure to dry off excess water.
  • DO NOT use abrasive cleaning agents.

Maintenance of Window and Door Tracks

  • Excess dirt or grit should be removed from window and door tracks, either by vacuuming or brushing out.
  • Windows and Doors are designed to allow water into the sill channel, which is then drained through drain holes. The drain holes must be cleared of any obstruction.

Maintenance of Window and Door Rollers

  • Remove the sliding panel of the product from the inside of the house. With the window or door partly open, lift the sliding panel up into the head while tilting the bottom of the panel towards you, out over the sill. Slide the panel downwards to remove it from the frame.
  • Use a vacuum cleaner with a narrow nozzle to clean the track thoroughly.
  • Use a soft rag and water mixed with mild detergent to wipe the track and rollers.
  • It is important that rollers are cleaned 3-4 times a year.

Maintenance of Window and Door Hardware

  • General periodic maintenance is required on all hardware supplied such as locks, hinges, catches, closers and the like.
  • The external finish of hardware must be kept clean by removing any harmful residue (especially salt spray) from the surface using a non-abrasive cleaning agent.
  • Internal mechanisms of locks, catches, etc should be kept in good working order by applying a light spray of lubricant (WD40, RP7 or similar).
  • Care should be taken during maintenance of internal mechanisms that any finished surface (e.g. paint etc) is well protected to avoid damage.

Contact Us

92-94 Balfour Ave, North Sunshine, VIC 3020
(03) 9364 1122
(03) 93641124
dazmark@dazmark.com.au

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